At Lagoav, we prioritize your happiness above all else. If you’re not entirely satisfied with your purchase, we’ve got you covered with our unwavering commitment to ensuring your contentment.
We strive to make your shopping experience with Lagoav as seamless and enjoyable as possible, even after your purchase. With our straightforward returns and exchanges process, initiated simply using your order number and email, we aim to alleviate any concerns.
Whether you’ve opened or used the product, you have a generous 30-day window from the date of delivery to return or exchange it. Should there be any oversight on our part, please notify us within 48 hours so we can promptly rectify the situation by either sending the correct items or issuing a full refund.
While we accept returns for opened or used products, it’s imperative that they remain in good condition to qualify for a refund or exchange. We kindly request that all returns are sent back in their original condition and packaging.
Customers are responsible for the costs associated with their return shipping. For your peace of mind, we recommend utilizing shipping providers such as Blue Dart, DTDC, ECOM Express, or Delhivery, ensuring your package has a tracking option for easy monitoring.
Please send all returns to:
Lagoav
Pandian Nagar Main Road,
Mangalapuram, MC Road,
Thanjavur – 613007
Tamilnadu, India.
Should you have any questions or require assistance, our dedicated team is ready to help. Reach out to us at lagoavoil@gmail.com or dial +91 99448 24833. We commit to responding to your queries within one business day.
We encourage you to thoroughly review our Return Policy and ensure all items are eligible for return to avoid any inconvenience. Remember, you have 30 days from the date of receipt to initiate a return and secure your refund. Returns initiated beyond this timeframe will not be accepted. At Lagoav, your satisfaction is our utmost priority.